Scope of work defined at Arc House Volunteers meeting on 2/19/19

Following are minutes from the meetings. If you would like to get involved in this grass-roots efforts, please fill out the form in the TAKE ACTION button on top right corner of the page .

Vision and Mission

ARC House proposes to provide a "warm embrace" to the friend and/or family of addicts and individuals dealing with mental health issues.  

Our focus is NOT the addict but the family member(s) and/or friend(s) overwhelmed with worry and who need help navigating all the available resources to better guide help their loved ones.

We are NOT an Emergency or clinical center.  Our goal is to guide people BEFORE the emergency. The website will list resources for individuals seeking emergency treatment.

ARC House will offer warm and empathetic guidance to the caller.  The caller will be connected with and be "embraced" by a real person, not another hotline operator offering cold data.  Our core goal is to provide guidance, follow-up and check-up. Our warm embrace may also include food/care packages or movie/sports tickets, as appropriate.


Three sub-committees were created:


Coordinate and create procedures for our “1st responders” and those who will interact with the callers offering the "warm embrace."

Marketing/Social Media

Create effective marketing tools and messaging.


Roadmap of resources.

If you were unable to attend but would like to participate in one or more of these sub-committees please let me know.  Your voice and expertise is vitally important to make this program a success. We will require Certified Recovery Specialists (CRS), at the launch of the program.  If you or someone you know is a CRS please let them know about our initiative.